Laurent Malka August 30, 2023
The following terms and conditions (“Terms”), in conjunction with our Privacy Policy, govern all use of the anytrack.io website (the “Website”) and all content, services, features, activities and products available at or through the Website, including but not limited to the website analysis service (hereafter “Service” or “Services”). The term “you” or “your” includes any of your subsidiaries, affiliates, agents or employees. The Services are owned and operated by AnyTrack Analytics Inc (also referred to as “AnyTrack”, “we”, “our” or “us”). Please read these Terms of Use carefully before using the Services.
BY USING OR ACCESSING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF USE AND ALL TERMS, POLICIES AND GUIDELINES INCORPORATED IN THE TERMS OF USE BY REFERENCE, INCLUDING, BUT NOT LIMITED TO ANYTRACK’S PRIVACY POLICY (COLLECTIVELY, THIS “AGREEMENT”). BY USING OR ACCESSING THE SERVICES, YOU REPRESENT THAT YOU ARE AT LEAST 13 YEARS OF AGE. THIS AGREEMENT IS LEGALLY BINDING AND CONDITIONS YOUR USE OF THE SERVICES. If you do not agree to all the terms and conditions of this Agreement, you must discontinue use of the Services.
To register for the Services and create an account, you must complete the registration process by providing AnyTrack with requested information including your name, email address and billing information. You agree to provide us with complete and accurate information when you register for the Services, and to keep such information up to date.
You shall protect your username and password and are solely responsible for activities that occur under or through your account, including activities initiated by third parties, whether or not such activities are authorized by you. If you allow a third party to access the Services on your behalf, you shall ensure that such third party is abides by the terms of this Agreement. You agree to notify AnyTrack immediately of any unauthorized use of your account or any other breach of security relating to your account or your use of the Services.
We may access your account, or information associated with your account, to provide support or maintenance, for security-related reasons, or any other business purpose. You acknowledge and consent to such access.
Services are available under a range of subscription plans (a “Plan”). Each plan includes a maximum amount of sessions that may be recorded by our Services in any given month of the subscription period, and an associated cost for each subscription period (e.g. monthly, annually).
You will select a Plan during registration for the Services, which may begin with a Free Trial period. After the Free Trial period, you will be billed for the Plan you have chosen at the beginning of the subscription period chosen. At the end of your subscription period, your Plan will automatically renew for a subscription period equal to your prior subscription period.
All users are entitled to a 14 days Free Trial that starts when you select a paid plan and add a valid payment method to your account.
72 hours before the end of the Free Trial, you will receive an email notification that your Free Trial is coming to an end and that your payment method on file will be charged according to the terms of the plan you have chosen.
If you decide to terminate your Free Trial your account will be terminated immediately, the AnyTrack tracking tag will be disabled and you will not be charged.
You agree not to open a different AnyTrack account or start a new trial under a different name and or email for the sake of taking advantage of the Free Trial. Any user found to be trying to abuse the system will be flagged as fraudulent in our Billing system and will be banned from using our service.
We use the Payment Processing company Stripe to process our payments, and the Stripe platform provides global insights into fraudulent transactions, credit cards, IPs and other signals.
Should your usage of the Services exceed the maximum amount of sessions specified for the Plan you have chosen, you will be billed according to overage fees associated with your plan and stated under the app billing section.
In the event you cancel your Plan, your account will remain active until the end of your billing cycle.
You agree to pay all fees applicable to your Plan, any other fees for additional services you may purchase, and any applicable taxes in connection with your use of the Services. We will bill the fees due under your Plan to the credit card you provide to us during registration (or to a different credit card if you change your payment information). You acknowledge that the amount billed for each renewal period may vary due to promotional offers, changes in your Plan, and changes in applicable taxes, and you authorize us to bill you the corresponding amounts.
The AnyTrack platform is provided as is, and you are free to use it according to the terms you agree with in the terms conditions.
Once you install the AnyTrack tag or connect with our API, the software starts to process your marketing data. Since every customer works according to its own business rules and routine, whether you login or not to the platform, connect it or not to ad platforms APIs, the AnyTrack platform will perform its tasks according to what you set it to do.
Accordingly, you agree that no refunds or credits will be provided for partial or unused months of the Services, whether you logged in or not to your account.
If you started a free trial but did not use the Anytrack software* and you were charged at the end of the free trial, you may request a refund, and we may or may not accept your request.
If during the subscription payment your payment method on file is declined, and for any reason, you will receive email notifications informing you of the declines and associated reasons.
The billing system is set to retry several times during a 2 weeks period (grace period) and each failed attempt will be followed by an email notification.
At the end of the grace period your account will be suspended.
We reserve the right to permanently suspend your access to the Services for failure to pay applicable fees on time, as described in this Agreement.
If your account has been suspended and you wish to reinstate it, a nominal fee of $150 will be immediately applied to your subscription, regardless of the plan you have chosen.
This fee covers unnecessary administrative and operational burden dealing with such issues.
AnyTrack has a zero tolerance policy for fraudulent chargebacks. Any customer who disputes a credit card payment that is found to be valid will be permanently banned from using the Service.
A fraudulent dispute means: A customer cancelling its plan, and subsequently disputes a charge.
Note that every event and actions you take on the AnyTrack platform is recorded for quality control, fraud detection and service improvements. These signals are automatically logged to your account and are automatically provided as evidence to Stripe when a dispute is initiated.
Unless otherwise stated, all fees are stated in U.S. Dollars.
From time to time and at its sole discretion, AnyTrack provides coupons codes for specific promotions.
Unless specified otherwise, publicly promoted coupons codes and promotional codes are exclusively for new customers who have never paid for the AnyTrack service in the previous 12 months.
You may not use the Service for any illegal or unauthorized purpose, nor violate any applicable laws (including but not limited to copyright laws). You are solely responsible for any and all activities that relate to your Account.
You may not use the Service in connection with any adult or pornographic service. This includes use on a website containing primarily adult or pornographic content, or advertising on a website containing primarily adult or pornographic content.
You may not use the Service in any manner that violates the Terms of Service, Acceptable Usage Policy, or other such policies of companies you advertise with.
You may not use the Services in connection with any website or portion of a website directed at individuals under the age of 13, or any website or portion of a website that you have reason to know is used primarily by individuals under the age of 13.
You may not (and you may not allow any third party to): (i) copy, modify, adapt, translate or otherwise create derivative works of the Service; (ii) reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Service, except as expressly permitted by the law in effect in the jurisdiction in which you are located; (iii) rent, lease, sell, assign or otherwise transfer rights in or to the Service; (iv) remove any proprietary notices or labels on the Service or placed by the Service; or (v) use, post, transmit or introduce any device, software or routine which interferes or attempts to interfere with the operation of the Service.
AnyTrack, in its sole discretion, may accept or reject for any reason any individual as a user of the Service.
As between you and AnyTrack, you shall retain ownership of any information, data and statistics that AnyTrack obtains from your website, such as raw data and log files generated by and/or provided to the Services.
You hereby grant to AnyTrack a royalty-free, non-exclusive, irrevocable, right and license to access your registered web page(s) and to access and log (a) any information concerning users’ actions, entries, or activities on your web page(s), (b) any information sent to you by users’ web browsers concerning users’ web activities immediately prior to visiting your web page(s) (e.g., URL information and HTTP header information), and/or (c) any data or other information you provide to AnyTrack (collectively “Client Data”) for the purposes of (i) providing you with analytics and other functions related to the Services; (ii) analyzing and improving the Services; and/or (iii) compiling aggregate data derived from your use of the Services to compile statistics, metrics, insights and general trend data about the Services for, among other things, AnyTrack’s marketing and promotional purposes. This information will be presented only in aggregated form, and we will not share specific site data that identifies you or your visitors without your permission.
You represent and warrant that you have all rights, licenses, and consents required to license Client Data to AnyTrack on these terms, and further represent and warrant that this license does not infringe the rights of any third party or violate any applicable law or regulation.
In order to use the Services, you will be provided with code (“AnyTrack Script” or “Tracking Script”) to embed in the HTML code of web page(s) that are properly registered for the Services and owned or operated by you.
The Script and/or Services may store cookies on devices used by those who visit your website (“Visitor(s)”). These cookies contain values that allow the Services to detect if the Visitor is a returning Visitor or a first-time Visitor to your web page(s), when the Visitor last visited the web page(s), and, if you are conducting A/B testing, what test group the Visitor is in. If you direct us to do so, such as by associating an identity with the Visitor, Personally Identifiable Information relating to the Visitor may be stored within these cookies. “Personally Identifiable Information” refers to information that can be used to personally identify a unique individual, such as name, e-mail address or username.
By using the AnyTrack Script implementing the use of such cookies, you represent and warrant that: (a) you will comply with all applicable laws relating to the placement of such cookies on Visitors’ computers, including Directive 2009/136/EC of the European Parliament (“the Cookie Directive”) where it applies; (b) you have posted (or you will post) a privacy policy on each website on which you use the Services, which clearly and conspicuously discloses the use of such cookies and (c) you have obtained all required consents and authorizations from your website Visitors relating to the use of such cookies.
The Services allow you to link anonymous data regarding your Visitors’ activities and actions on your web page(s) with Personally Identifiable Information that you have collected regarding the Visitor. You shall be solely responsible for the consequences of using, disclosing, or transmitting such Visitor data, including Personally Identifiable Information.
You represent and warrant that:
To the extent Client Data that includes Personally Identifiable Information sent by you through the Services or your use of the Services involves transferring Personally Identifiable Information outside the European Economic Area or Switzerland to any country not deemed by the European Commission as providing an adequate level of protection for personal data, the terms of the Data Processing Addendum (available through your account or upon request) shall apply to such Personally Identifiable Information and be incorporated into the Agreement. Client Data shall be hosted and persistently stored by AnyTrack or its third-party service providers in the United States. In providing the Services, AnyTrack may engage sub-processors to process Client Data, including, without limitation, any associated Personally Identifiable Information pursuant to this Agreement within the European Economic Area, the United States and in other countries and territories. Under no circumstances will AnyTrack be deemed a data controller with respect to Client Data under the Data Protection Act (European Directive 95/46/EC) or any relevant or replacement law or regulation of any Member State as defined therein. “Personally Identifiable Information” means any Client Data processed by AnyTrack pursuant to the Agreement, relating to an identified or identifiable natural person; where an “identifiable natural person” means an individual who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to the individual’s physical, physiological, mental, economic, cultural or social identity.
The information and services included in or available through the Service may include inaccuracies or typographical errors. Changes are periodically added to the information herein. AnyTrack may make improvements and/or changes in the Service at any time, with or without notice. AnyTrack does not represent or warrant that the Service will be uninterrupted or error-free, that defects will be corrected, or that the Service or any other software on its servers are free of viruses or other harmful components. You specifically agree that AnyTrack shall not be responsible for unauthorized access to or alteration of the Client Data or data from your Website. AnyTrack does not guarantee storage of Client Data. Storage space allocated to you is subject to agreement with AnyTrack or the amount of available space.
AnyTrack does not guarantee the Service will be operable at all times or during any down time (1) caused by outages to any public Internet backbones, networks or servers, (2) caused by any failures of your equipment, systems or local access services, (3) for previously scheduled maintenance or (4) relating to events beyond AnyTrack’s control such as strikes, riots, insurrection, fires, floods, explosions, war, governmental action, labor conditions, earthquakes, natural disasters, or interruptions in Internet services to an area where AnyTrack or your servers are located or co-located. Complete accuracy in all aspects of your reports or other Client Data at all times also is not guaranteed.
THE SERVICE, THE SOFTWARE AND REPORTS ARE PROVIDED “AS IS” AND THERE ARE NO WARRANTIES, CLAIMS OR REPRESENTATIONS MADE BY ANYTRACK, EITHER EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO THE SERVICE, THE SOFTWARE, THE DOCUMENTATION AND REPORTS, INCLUDING WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, NOR ARE THERE ANY WARRANTIES CREATED BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE. ANYTRACK DOES NOT WARRANT THAT THE SERVICE, THE SOFTWARE OR REPORTS WILL MEET YOUR NEEDS OR BE FREE FROM ERRORS, OR THAT THE OPERATION OF THE SERVICE WILL BE UNINTERRUPTED. THE FOREGOING EXCLUSIONS AND DISCLAIMERS ARE AN ESSENTIAL PART OF THIS AGREEMENT AND FORMED THE BASIS FOR DETERMINING THE PRICE CHARGED FOR THE SERVICE. SOME STATES DO NOT ALLOW EXCLUSION OF AN IMPLIED WARRANTY, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
IN NO EVENT WILL ANYTRACK BE LIABLE TO THE USER OR THIRD PARTIES FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF USE, BUSINESS INTERRUPTION, LOSS OF PROFITS OR LOSS, CORRUPTION AND/OR ALTERATION OF DATA) ARISING OUT OF OR IN ANY WAY RELATED TO YOUR DATA AND/OR YOUR USE OF THE SERVICE AND/OR YOUR ACCOUNT, WHETHER IN AN ACTION IN CONTRACT, TORT, EQUITY OR OTHERWISE.
YOU VOLUNTARILY ENGAGE IN THE ACTIVITY OF INTERNET USE AND BEAR THE RISKS ASSOCIATED WITH THAT ACTIVITY. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE DONE TO YOUR COMPUTER OR YOUR DATA THAT RESULTS FROM SUCH ACTIVITY. IN NO EVENT WILL ANYTRACK HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY FOR UNAUTHORIZED ACCESS TO OR USE, ALTERATION, CORRUPTION, THEFT OR DESTRUCTION OF YOUR DATA AND/OR YOUR ACCOUNT.
ANYTRACK’S LIABILITY IS EXPRESSLY LIMITED FOR ANY REASON AND UPON ANY CAUSE OF ACTION TO THE AMOUNT YOU ACTUALLY PAID TO ANYTRACK FOR THE SERVICE DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU CLAIM THE CAUSE OF ACTION ACCRUED.
SOME JURISDICTIONS’ LAWS PROHIBIT THE FOREGOING LIMITATION OF LIABILITY PROVISION. TO THE EXTENT THAT YOU LIVE IN A JURISDICTION THAT REFUSES TO ENFORCE THE FOREGOING PROVISION, ANYTRACK’S LIABILITY IS LIMITED TO THE GREATEST EXTENT ALLOWED BY THE LAW OF THAT JURISDICTION.
You agree to indemnify, defend and hold harmless AnyTrack from all damages, liabilities, claims and expenses, including without limitation attorneys’ fees and costs, arising from or related to Your data, Your use of the Service and/or any breach of these Terms by You. You further agree to defend, indemnify and hold harmless AnyTrack from all damages, liabilities, claims and expenses, including without limitation attorneys’ fees and costs, arising from or related to any claims by third parties that Your data or Your use of the Service infringes upon, violates or misappropriates any of their Intellectual Property Rights or discloses their Proprietary Information.
We reserve the right to terminate Your account and use of our Services at any time and for any reason so long as permitted by law. An account terminated by AnyTrack will not be backed-up for any reason and may be immediately terminated from AnyTrack’s servers, and will not be eligible for any refunds of monies paid.
You agree that all disputes related in any way to or arising from Your use of the Service shall be governed, without respect to conflict of law principles, by the laws of the State of Delaware.
You agree that regardless of any statute or law to the contrary, any claim or cause of action that you may wish to assert related in any manner to the Services must be filed within one (1) year after such claim or cause of action accrued or be forever barred.
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable content. Without limiting the foregoing, you agree to comply with all applicable laws regarding the transmission of data exported to or from the United States or the country in which you operate or reside and to comply with any other local laws affecting the Services.
Users with questions about this Agreement or the Privacy Policy may contact AnyTrack at: service@anytrack.io
